At Ogonn Technology (Ogonn.in), user safety and data protection are important aspects of our platform operations. We implement internal verification and review processes for drivers and vendor partners before account activation, based on the documents and information provided to us. Access to user accounts is supported through secure login mechanisms, including OTP-based authentication, to enhance account protection. User credentials are stored using standard security practices.

Service-related activities conducted through the platform may be digitally logged for operational, support, and dispute-resolution purposes. We expect all users, drivers, and vendors to follow platform guidelines and applicable laws. In case of policy violations, appropriate action may be taken in accordance with our terms of service.

Personal information shared with Ogonn Technology is handled in accordance with our privacy practices and applicable laws. Information may be used or shared only as necessary for providing services, complying with legal obligations, or improving platform functionality.

We continuously review and update our internal processes to support a reliable and structured service experience.