FAQ

Last Updated : 04 APRIL 2022

ABOUT OGONN CAR RENTAL BIKE RENTAL TRANSPORT

1. What is Ogonn?

Ogonn is dealing in travel & transport services. Specializing in the car and Bike rental service and transport services. Ogonn has proven itself the most loved brand for their customers who are highly satisfied with the hasslefree, Safe and convenient services of car, car rental and transport.

2. Am I eligible to use Ogonn services?

Anybody over the Age of 18 with LMV liicense (light motor vehicle license) and sound driving skill can take the car on rent through Ogonn. Driving license should be verified with original lilcense. Photocopy, M-parivahan app will not be accepted.

3. Are there restrictions on where can I travel?

You are free to drive anywhere in India. All cars have all India tourist permit so you can move anywhere in India but these cars are for public use and bad terrains especially for non SUV cars are supposed to be avoided. In case of moving out of the state you need to pay Interstate taxes at the state borders. All these interstate taxes are liable to be paid by the customer for which our cars have Fasttag devices for your convenience.

4. Can I book for any duration of time?

Minimium booking time for any vehicle is 4 hrs maximum booking duration has no limit you can book as per your requirement. Longer duration of hiring has huge discounts and comparatively less charges. Monthly bookings or subscription are recommended as you can avail upto 50% discount on the monthly subscriptions.

5. What is the speed limit of driving?

The speed limit for the cars & bikes is 80km/h under city or highway. Whereas on expressway the maximum speed limit is 100km/h. Not following the speed limit will invite penalty.

1. What is a car rental service?

Car rental service is about simply hiring a car without any driver. You have to drive by yourself. Choose required kilometer package and take your car on rent.

2. How can I rent a car?

Steps to hire your favourite car:
1) Download the Ogonn app/call: +91-9170-225-533
2) Select the time required (With and without fuel option is also available for you)
3) Choose your car & Select the required kilo-metres, click on book
4) Apply discount coupon
5) Proceed to pay
Who can get the car on rent?
Anyone above 21 years who has the valid driving license [LMV License] and knows to drive the car safely is eligible to take the car on rent.

3. Is there a kilo- metres limit in which you can drive?

Yes, You can choose your required kilometer package at the starting of hiring the car and if you exhaust your usage and need extra kilometres you can easily extend your kilometres by telling our customer care officer or by Ogonn app.

4. Do I need to pick up the car or will it be delivered to my place or location?

You can get the car delivered or even pick up the car. It would be your preference. Most service providers will offer you both options. But if you specifically want the car to be delivered to your home , let the renting service known, in order that they will arrange for somebody to try to to that for you. He also can refill the tank just in case you'd like that also .

5. Is car delivery and pick-up service available?

Yes, You can choose vehicle delivery and pick-up in the same city at your preffered location our Ogonn driver will deliver your sanitized car at the same place. In case of change of drop location you can let our customer care officer informed.

6. Are long term car rentals cheaper?

Yes, You can avail up to 50% discount on monthly car rentals. Long term car rental is always a better option.

7. What documents are required for renting a car?

You just need your driving license and aadhar for verification.

8. What is the security amount to hire a car?

It depends upon the type of vehicle there is no fixed amount of the security. The security amount of each vehicle is given with the car listing.

9. Can I book a one way trip?

Yes , You can in the same city. Let us know at the time of booking or you can also tell us later. Standard delivery/pickup charges are applicable.

10. Are there any charges for the late return of the car?

There is a late charge provision in every car rental company. In case of late charge, on an hourly basis you have to pay the extra charge

1. What is bike rental service?

Ogonn is providing the bike on rent with multiple option of bikes available.

2. How can I rent a bike?

1) Download the Ogonn app/call: +91-9170-225-533
2) Select the time required (With and without fuel option is also available for you)
3) Choose your bike & Select the required kilo-metres, click on book
4) Apply discount coupon
5) Proceed to pay

3. What documents are required to rent a bike?

You need a driving license and Aadhar biked for the verification process.

4. How much security money do I need to pay?

Security money to rent a bike depends upon the type of bike. This is given with the bike listing.

5. When will I get the security money back?

Your money will be refunded within 72 working hours.

6. Are long term bike rentals cheaper?

Yes, You can avail up to 50% discount on monthly bike rentals. Long term bike rental is always a better option.

1. How can I acquire transport services from Ogonn?

1) Pick your location, date, time.
Choose your pick-up location and destination, pick-up date and time.
2) mention the type of material and approximate weight
With that info, we’ll search for the vehicle options available. We will choose the right kind of transportation for you. Fill in some details for your convenience.
3) Put for bidding request
After putting your bidding request the vendors will offer you their prices, choose the best price for you and get started.

2. How and where can I get cheap transportation service?

Ogonn always strives to fulfill your heavy transportation needs as the company is working with more than 2,000+ trucks that are providing more than 500+ routes in India. This affordable online truck booking option is a unique technique that permits the clients to pick a suitable vehicle they need. Ogonn make sure to provide the excellent service in the cheapest fares. Time duration for your transport depends on the distance , While we try our best to reach in the minimum time because we value your time.

3. Who will contact me for booking or after placing a call back request?

Ogonn do not share your contact information with any out-sourcing call agency. Our customer care executive will call you once placed an enquiry or you can call on: 9170 -2255- 33

4. What transportation services are actively performed by Ogonn?

Types of transportation services performed by Ogonn:
goods transportation
loading & unloading
office relocation
home relocation
logistics
Warehousing and more.

5. When will I get the security money back?

You will be getting the security money same day and same time after returning the car to company.

Our Serviceable Cities

Find the best self-drive options near you

Expanding soon to more cities like Pune, Bangalore & Goa!

Why Choose Ogonn?

Safe & Sanitized Rides

Hassle-free, Safe & sanitized car/bike rental options with digital advancements.

Sanitization before every ride
Drivers with masks and gloves
Contactless digital paperwork
Digital receipts and quick refunds

Self-Drive Freedom

Ogonn offers you a self-drive car/bike rental option for your dream journey. Hire a car for business meetings or family trips and enjoy total freedom.

Arriving in your own car at a function can add some swag to your entry. Stop anywhere, drive at your own pace.

Wide Range of Fleet

Car Options: Classy Sedans, SUVs, and Hatchbacks like Suzuki Ciaz, Honda City, Swift, Baleno, and more.

Bike Options: Sports bikes like KTM Duke, R15, Pulsar, and Classics like Royal Enfield 350.

Ogonn is a new age travel option which is hassle-free, convenient and safe.

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FAQ

Our Serviceable Cities

Why Choose Ogonn?

Safe & Sanitized Rides

Self-Drive Freedom

Wide Range of Fleet